We, The Orivana Homes (Orivanahomes.com – hereinafter referred to as the “Site” or “We”), respect users’ privacy concerns on the Site and have created this privacy statement to explain the information we collect when you access the Site and how such information is used.

In the course of business operations, the collection and use of customer information is mandatory, and the issue of “customer information security” is extremely important and necessary for the enterprise.

In order to help customers better understand and feel secure when using our services, we have developed the following “Customer Information Privacy Policy” to demonstrate the commitments we undertake to respect and protect customer rights.

Privacy Policy

This Privacy Policy informs you how we use your personal information collected on this website. Please read this Privacy Policy before using the website or submitting any personal information.

By using the website, you are accepting the practices described in this Privacy Policy. These practices may change, but any changes will be posted on this page. You should review the Privacy Policy whenever you visit the website to ensure that you understand how any personal information you provide will be used. Please rest assured that we respect your privacy and handle your personal data with the utmost care.

What is customer information?

We collect personally identifiable information such as full name, email address, phone number, etc., when visitors voluntarily submit such information to us.

Purpose of information collection

• To support customers who wish to learn about project information.
• To answer customer inquiries.
• To provide the most up-to-date project information.

When necessary, we may use this information to contact you directly in forms such as phone calls, letters of introduction, order forms, thank-you letters, technical and security information. You may also receive periodic emails providing information about new products, services, upcoming events, or recruitment information if you have registered to receive email notifications.

Commitment to customer information security

• We commit to collecting and using customers’ personal information solely for consultation purposes and in full compliance with the law.
• Customers’ personal information is absolutely protected by management. The collection and use of each customer’s information is carried out only on a voluntary basis, such as when filling out registration forms, sending emails, chatting, or calling us directly. We do not arbitrarily use customer information provided by any third party, except in cases otherwise prescribed by law.
• We do not use, transfer, provide, or disclose customers’ personal information to any third party without the customer’s consent.
• In special cases, we may provide customer information to legal authorities upon request, where we believe that doing so will help us protect our legitimate rights under the law.

Scope of information use

We protect all customer information and the content exchanged by customers. We implement and maintain all administrative, physical, and technical safeguards to protect the confidentiality and integrity of customer data.

We commit that:

• We do not modify documents created by customers.
• We do not disclose customer data unless required by law or permitted by the customer.
• We do not access customer data except for technical troubleshooting or upon customer request.

We reserve the right to use customers’ names for marketing purposes or in promotional campaigns, product introductions, or in discussions with other existing or potential customers. For example, we may display the exchange of names between us and customers on the website, but we absolutely do not display customers’ personal information.

Comments

Suggested text: When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies

If you leave a comment on the website, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit the login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this website or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.